The collaboration software market is likely to register modest growth over the forthcoming time period owing to the technological advancements and growing demand for enhancing enterprise communication. Collaboration software, also referred as groupware or collaborative software, allows for sharing, management, and processing of documents, files, as well as other types of data amongst numerous users and systems anywhere, at any time.
The key motive for collaboration software is to improve the productivity of individuals in a team or group within a company to achieve a specific goal. This type of program enables users to coordinate tasks and to make an individual workspace in which data and workflows could be further added.
Additionally, the main user who has created the workspace can let others to view, access or even make changes to the files, the data that has been modified is further synced throughout all users. This confirms that each individual involved is on the same page and also has the latest version of the present project.
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There are three basic functions which are needed in a collaboration software namely knowledge management, shared access to information, and information storage. The knowledge management is done by a website having linked documents or documents like MS Word or PDF. It is essential to share files like reports or spreadsheets in their native formats.
In shared access to information it is to be figured out who has the right to access the information and has the option of changing the rights effectively. In most of the collaboration settings the access is determined either for each workspace or on a per project basis.
Collaboration software market is bifurcated in terms of component, deployment model, organization size, application, and regional landscape.
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Based on component, the collaboration software market is classified into solution and service. The service component segment is further classified into managed services and professional services. Among these, the managed services segment is likely to record a CAGR of over 20% over the forecast timeframe due to the growing dependency on third party service providers.
With respect to application, the collaboration software market is bifurcated into government, healthcare, IT and telecommunications, education, BFSI, retail and consumer goods, and others. Among these, the BFSI segment held a market share of over 15% in 2019 due to growing adoption cloud technology across the BFSI sector.
From a regional frame of reference, the Middle East & Africa collaboration software market will register a CAGR of over 10% over the projected timeframe due to rising demand for improving enterprise communication.