Convergent Billing Market Outlook 2019 | Asia Pacific To Emerge as A Prominent Growth Avenue Up to 2025

Asia Pacific is expected to contribute to the largest share in the convergent billing market due to the increasing number of mobile subscribers in countries including China and India. China is the world’s biggest user of smartphones, making it a very big potential market for the convergent billing system. Following China, India has a steady increase in the number of mobile users and connectivity, making India a growing and attractive market for the development of convergent billing systems.

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Europe is anticipated to have the largest convergent billing market share. This region has a significant number of telecom service providers adopting the convergent billing system as a part of their business process. A combination of the convergent billing system and IVRS services has taken a substantial place in many business processes as it saves time & cost of the organization and customers can get the desired information whenever needed.

On the basis of deployment type, the convergent billing market can be segmented into two types, cloud and on-premise. Cloud service is expected to grow substantially over the forecast period. It can be scaled at a big level very easily, saves the cost of operations for organizations, and improves the real-time experience of customers, thus driving the growth of the market. With the help of this service, a customer can view the bill and the track record of consumed services in real-time.

The convergent billing market can be fragmented on the basis of service into three types, managed services, consulting services, and training & certification. Managed service is expected to grow at the highest rate. Most of the companies prefer to outsource their billing, payments, and IVRS services. This outsourcing help companies to concentrate on their prime business and growth in terms of revenue. This situation motivates the convergent billing system provider to develop more efficient services, which increase the efficiency of the company and save the cost of operations.

The key players in the field of convergent billing market are EI Technologies, Elitecore, IBM, Amdocs, CSG, Alcatel-Lucent S.A., Orga, Redknee, SAP S.E., Comverse, Huawei Technologies, and IBM.

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Convergent Billing Market, By Solutions, 2014-2025 (USD Million)

  • Customer Relationship Management (CRM)
  • Settlement and Payment Management
  • Voucher Management
  • Mediation

Market, By Deployment, 2014-2025 (USD Million)

  • Cloud
  • On-Premise

Market, By Services, 2014-2025 (USD Million)

  • Managed Service
  • Consulting Service
  • Training & Certification

Methodology used in Convergent Billing Market Report –

Our researchers and domain experts use a unique blend of primary and secondary research, with validation and iterations at every stage, in order to minimize deviation and present the most accurate analysis of the industry. The research process begins with extensive data mining, using authentic sources such as trade magazines, technical publications, independent studies along with paid avenues such as ICIS, Hoovers, etc. Primary objectives of data mining include:

  • Definition and scope of research
  • Market dynamics, growth drivers and industry pitfalls
  • Regulatory and political guidelines for the industry
  • Demographics and statistical data

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