The phone to phone voice over internet protocol (VoIP) market will witness the fastest growth rate due to extensive use of IP phones enabling long-distance communication at an affordable price. IP phones offer call waiting and advanced call routing compared to traditional analog phones. These systems enable enterprises to scale their communication infrastructure depending on their changing infrastructure requirements without paying for procuring costly infrastructure components.
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The IT & telecom voice over internet protocol (VoIP) market will hold the largest market share of over 25% by 2025 as huge investments are being made to improve the telecommunications infrastructure to support VoIP services. The telecom companies are making huge investments in 4G technology and expanding their 4G coverage to enable the deployment of VoIP services. For instance, in November 2016, Orange Spain launched a nationwide 4G LTE service. The service helped in offering better voice quality and faster call setup for Spanish customers.
The integrated access/SIP trunking segment held a dominant share of over 52% in 2018 and will maintain its leading position in the voice over internet protocol (VoIP) market by 2025. The integrated access devices/SIP trunking services are widely adopted by the enterprises as they enable them to integrate their existing, legacy phone systems with VoIP software. To utilize the benefits of advanced communication services, enterprises make use of these platforms designed for converged voice & data services including internet access and video applications.
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The international VoIP calls market is projected hold a major share of over 50% by 2025. The demand for international VoIP calling services will increase as they enable huge cost-savings for enterprises who have their offices and customers across remotely distributed locations. Several affordable international calling plans or plan extensions are being offered by VoIP service providers, enabling organizations to conduct business across borders at low calling rates.
North America is projected to dominate the voice over internet protocol (VoIP) market in 2025 with a share of over 40%. Huge adoption of cloud services, advanced telecommunications infrastructure, and rising popularity of workforce mobility will support the voice over internet protocol (VoIP) market growth. Enterprises in the region are migrating from traditional PSTN network to cloud-based telephony to reduce hardware dependency, increase scalability, and improve collaboration. For instance, in October 2017, Dialpad introduced its cloud communications platform and expanded its footprint to serve companies in Canada. By opening a new office in Vancouver, the company enabled SMBs and large enterprises to modernize their cloud infrastructure.
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The companies present in the voice over internet protocol (VoIP) market are focusing on offering new products and services to gain more market share. In December 2018, Panasonic introduced new Panasonic KX-NT680 and KX-NT630 IP phones to facilitate intuitive communications. The new phones offer clear voice quality, echo cancellation, and encrypt communication packets to establish safe communication channels.