The fixed VoIP segment will hold a voice over internet protocol market share of around 55% by 2025 as enterprises prefer a secure phone system, which utilizes internet connectivity and offers more safe and convenient communication. Fixed VoIP is registered with an address, which can be traced back to the phone line and uses stringent security protocols, which prevent user’s phone number from being misused.
The rapid influx of advanced technologies has brought another vertical to the forefront of the voice over internet protocol market landscape. Incepted somewhere in the 1990s, the VoIP technology is now garnering universal attention on account of the fact that it is one of the most effective methods of voice calling across the globe. As the landscape of mobile industry evolves by the day, it is being touted that VoIP might soon overtake the presence of PSTN as far as voice calling is concerned, thereby augmenting the global voice over internet protocol market.
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The phone to phone voice over internet protocol market will witness the fastest growth rate due to extensive use of IP phones enabling long-distance communication at an affordable price. IP phones offer call waiting and advanced call routing compared to traditional analog phones. These systems enable enterprises to scale their communication infrastructure depending on their changing infrastructure requirements without paying for procuring costly infrastructure components.
The international VoIP calling market is expected to exhibit a growth rate of over 11% due to the heavy demand for international calling plans that enable cost-savings for organizations with higher levels of workforce mobility. As they are focusing on geographic expansion to expand the horizon for their business activities, the demand for international calling services will also increase.
The education voice over internet protocol market is expected to witness a growth rate of over 18% during the forecast timeline due to the extensive use of IP phones and softphone applications to enable collaboration among classes and conduct seminars through VoIP systems without physically being present at the location. The technology is gaining traction to reduce the amount spent on procuring expensive telephony equipment.
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The IT & telecom voice over internet protocol market will hold the largest market share of over 25% by 2025 as huge investments are being made to improve the telecommunications infrastructure to support VoIP services. The telecom companies are making huge investments in 4G technology and expanding their 4G coverage to enable the deployment of VoIP services. For instance, in November 2016, Orange Spain launched a nationwide 4G LTE service. The service helped in offering better voice quality and faster call setup for Spanish customers. Numerous startups in the IT sector are adopting cost-effective voice communication solutions to reduce the expenditure on IT infrastructure deployment.
North America is projected to dominate the voice over internet protocol market in 2025 with a share of over 40%. Huge adoption of cloud services, advanced telecommunications infrastructure, and rising popularity of workforce mobility will support the market growth. Enterprises in the region are migrating from traditional PSTN network to cloud-based telephony to reduce hardware dependency, increase scalability, and improve collaboration. For instance, in October 2017, Dialpad introduced its cloud communications platform and expanded its footprint to serve companies in Canada.
The companies present in the voice over internet protocol market are focusing on strategies, such as mergers and collaborations and geographic expansion, to cater to the growing number of customers. For instance, in February 2019, AudioCodes partnered with Jabra to offer unified communication and contact center voice solutions. This partnership is assisting enterprises in accelerating deployments and user adoption of IP-based unified communications and contact center solutions.
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